Welcome to Elegant Woman254. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before shopping with us.
1. Acceptance of Terms
By placing an order, browsing, or using this website in any way, you accept and agree to these terms in full. If you disagree with any part of these terms, please do not use our site.
2. Products and Pricing
All prices are listed in Kenyan Shillings (KES) and are inclusive of VAT unless stated otherwise. We reserve the right to update prices, product descriptions, and availability without prior notice.
We strive for accuracy in product images and descriptions, but we do not guarantee that colors or details will appear exactly as displayed on your screen.
3. Orders and Payments
Orders are processed once full payment has been received. We accept various secure payment methods including M-PESA and card payments through our trusted partners.
We reserve the right to cancel or refuse any order at our discretion.
4. Shipping and Delivery
We aim to deliver your order within the stated timeframes. However, delivery times may vary due to external factors. Elegant Woman254 is not liable for delays caused by courier services or unforeseen events.
Shipping fees are non-refundable once a product has been dispatched.
5. Returns and Exchanges
Please refer to our [Returns and Exchange Policy] for detailed information. Returns or exchanges must be requested within 48 hours of purchase and are only accepted if the items are unused, in their original packaging, and with tags attached.
Items purchased in the wrong size are not eligible for return or exchange. We encourage customers to consult our size guide before purchasing.
6. Refunds
Refunds are only processed within 2 days of purchase and are issued to the original payment method after inspecting the returned item.
7. Intellectual Property
All content on this site including images, text, graphics, logos, and designs are the property of Elegant Woman254 and may not be reproduced or used without written permission.
8. Limitation of Liability
Elegant Woman254 is not liable for any damages resulting from the use of this website, our products, or from any interruptions, errors, or delays in service.
9. User Conduct
You agree not to misuse our website, including transmitting harmful material, interfering with the site’s operation, or engaging in any unlawful activity.
10. Amendments
We may update these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of our services indicates acceptance of the new terms.
11. Governing Law
These Terms and Conditions are governed by the laws of the Republic of Kenya.
12. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us:
📧 Email: sales@elegantwoman254.com
📞 Call/WhatsApp: +254 718 614880